Returns and Refund Policy

100% Purchase Protection

We are committed to providing100% Purchase Protection for our customers by offering genuine products with secure payments for products shopped on Go-Industry.com.

Genuine Products

All products sold by Go-Industry.com are guaranteed, genuine, and brand new in original condition, which is delivered with complete brand packaging. We only work to provide 100% original products to our customers. We assure our customers to maintain transparency on quality and service.

Secure Payments and Transaction

Privacy

Go-industry knows the value of your data, and we make it our highest priority to ensure the security and confidentiality of your information. We appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us, and we work to keep your information secure.

Go-industry.com uses leading security technology and procedures.

How Secure Is Information About Me?

We use CC Avenue Payment Gateway for all Payment Transactions.  CC Avenue Founded in 2001, Avenues is the country’s largest SaaS provider and an emerging global player, powering 1 lakh+ Indian businesses with end-to-end eCommerce solutions. Over the last 16 years, we have defined the contours of the eCommerce space in the country and developed a range of advanced solutions to meet the ever-changing demands of this dynamic industry. Avenues cater to merchants across several industry verticals including online retail, education, hospitality, travel, and event management, amongst others. It is an ISO 27001:2013 certified organization that stands committed to the industry by leveraging technical expertise, establishing thought leadership, and being the trendsetter in its domain.

Returns

We do not provide a return & refund policy, however, if the order is cancelled within 2 hours and subject to the product not dispatched, we will refund your payments. Refunds will be processed through the same mode within 2-3 business days.

Go-Industry makes the best possible efforts to provide quality products and services. All products undergo quality checks and required tests to ensure: efficiency, electrical safety & reliability.

Refunds

Once we receive your request for cancellation and refund, We will scrutinize and evaluate the transaction. After approval refund will initiate. The refund amount is calculated by deducting 2%  (Transaction Charges) from your original payment. You will receive the Refund Amount within 2-3 business days. Refunds will be issued to the same payment method which was used at the time of purchase.

To know more about the return and refund policy, contact us!

E-mail: marketing@go-industry.com
Phone: 9384014018